I was Johnny-come-lately to Netflix, skipping the whole mail rental thing and signing up less than a year ago when I decided to cut the cord. My family has been happy with the service aside from a couple times that they have dropped the licenses for shows that we were watching.
Some of the features of the service, however, were useless to me. All of the recommendations were for children’s shows, because that’s mostly what my kids were watching—lot’s of Disney XD. How are ratings supposed to work when there are four people with varying tastes and interests? Netflix was apparently aware of the problem, because they just added profiles to their service. Now, each member of my household has their own profile, which means we each have our own queue with separately tracked ratings and history. It’s a relatively simple addition that delivers huge value to their customers.
There are a number of online accounts that my family shares. We use a single Amazon account, one Audible account, and one Apple ID. I’d especially like to see Apple embrace a similar approach for iTunes and the App store. Every cheesy, free game my kids download shows up on my phone, and as my eldest daughter just became a teenager, I foresee her music purchases dirtying my user data.