DesignAday

My name is Jack Moffett. I am an Interaction Designer with over ten years of experience. According to Herb Simon, that makes me an expert, so I must have something worth sharing. I have started this venture as an exercise to spur critical thinking about my chosen profession. I hope that others may find it thought provoking as well.

DesignAday will present a brief thought about Design every weekday.
Nov 24
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Reusable Blades

Everyone knows the old ploy: give away the razor; make a killing on the blades. They’ve done it with inkjet printers and any number of other products that require consumables. A slight twist to this is selling an expensive product that also requires consumables. Take vacuum cleaners, for instance. All vacuums used to require bags, but now canister vacuums are all the rage. Of course, they’ve added all kinds of air filters to the vacuums that fill with dust over time and must be replaced. The Dyson vacuums have a couple filters in them, but they’ve done something really smart and consumer-friendly. The filters can be washed in the sink. You just rinse them out, let them dry, and put them back in. Sure, the Dyson is expensive, but it has no recurring costs.

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Nov 18
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Map of the Design Landscape Through Recent History

I’d like to feature the work of one of my graduate students. I gave an assignment in which each student was to design a map of the design landscape depicting major disciplines, organizations, educational institutions, firms, luminaries, and methods. They didn’t necessarily have to include all of this information, nor were they limited to it. Forrest Conroy incorporated everything just mentioned, and then added conferences, related companies, and example products. He mapped everything over time, showing relationships between them. The resulting chart is a beautiful piece of work.

Forrest used three major categories: communications in yellow, which is equivalent to Graphic Design, interactions + activities in blue, which includes Interaction Design, Information Architecture, and Service Design, and products in red, which is basically Industrial Design. You can watch these intertwine as digital products like computers and mobile phones incorporate hardware and software design.

Lines track the careers of prominent designers along the horizontal axis of time, while vertical lines make connections between people, organizations, and methods.

Insets on the right-hand side list all NASAD approved design programs.

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Nov 16
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A litl More

After my brief post last week about the litl, I was contacted by James Gardner, litl’s VP of marketing. He pointed me to a post on Pentagram’s site and to a video on YouTube. As I was hoping, they painted a picture of very thoughtful design and filled in a lot more detail. In fact, as it turns out, they had an all-star cast working on this thing. Lisa Strausfeld lead Pentagram’s team in the design of the GUI, and Pentagram was also responsible for the visual identity, designed by Abbott Miller. The logo, business cards, and packaging are all exquisite.

The UI has the polish one would expect from Apple. Animated transitions bring a natural flow to state changes. The dial that is used for serial navigation in “easel” mode is repeated on the remote. They designed several channels that deliver specific information from the internet, like the weather, as well as a number of “widgets” like a clock or a feed reader. Visual treatments clearly distinguish between widgets, channels, and standard webpages. Arrangement of these items is automated much like the rearranging of photographs in iPhoto. It hooks up to your hi-def television with an HDMI cable to play movies or show photos. And, if you have more than one in the house, they can be set up to share things with each other.

Also working on the project were Cooper, Fort Franklin, and Fuseproject, although I don’t know what their contributions were. Fuseproject was also behind the OLPC XO laptop, so I’m betting they worked on the industrial design.

The video is pretty awful—lot’s of “um-uh” and fumbling around, but the product shows off well. They should really put together a professional video demonstration of the UI. I think they have a lot to be proud of. This could be a very successful product, although I’m curious to see if they’ve hit a low-enough price point. At $699 or $1,398 for a two-pack, it seems a bit much for something without local storage.

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Nov 10
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Like Magic

I started using Apple’s new Magic Mouse today, and I absolutely love it. I find it very comfortable, a perfect weight, and with just enough resistance as it slides across my desktop. Of course, the best feature of it is the swipe to scroll. I really liked the scroll ball on my old Mighty Mouse, but this is a vast improvement. The scroll ball worked well, but just like the wheels, it could only scroll as far as your finger tip is long. This required you to move your index finger repeatedly to scroll down a page. With the swipe, you have the entire length of the mouse. On top of that, they have added momentum scrolling, like on the iPhone, so that a good swipe can send your page scrolling quite a distance. Also, the scroll ball would collect gunk over time and stop working. Then you would have to turn the mouse upside down and rub it rapidly back and forth on a piece of paper to clean it. That will not be a problem with the Magic Mouse’s touch surface.

Apple has received a lot of criticism over the years for its mouse designs. This one is a winner—likely the best mouse ever. Of course, I’ve been partial to Apple’s mice, so make of my review what you will.

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Nov 09
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A Litl Something

A new netbook-type product has been released: the Litl. I find this one more interesting than the underpowered laptops we have seen thus far, however. It takes what I consider to be an Apple approach. The creators must have asked the question, “If we were to design a laptop that was strictly for web use only, what would it be?”

The Litl looks like a small laptop—it folds open revealing a screen in the top and a keyboard and trackpad on the bottom. However, the lid rotates around to an angle at which the device can stand like an easel. The hinge acts as a handle.

The biggest change is that they realized a typical desktop OS was unnecessary. Much as Apple did with the iPhone, they created a custom UI designed specifically for web use. It is truly a case of browser as operating system.

The one flaw, to my mind, is that it doesn’t have a touch-screen. Instead, they opted for a dial on the hinge that allows you to flip through selections. I haven’t yet seen a demonstration of the UI in action, but this is begging for touch input.

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Nov 04
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In the Details: Canister Dump

I’ve had a Fantom vacuum for over 10 years. It was a well-designed product, and we definitely got our money’s worth out of it. A circuit board went bad and the beater stopped turning. Fantom went out of business several years ago, so I decided repairing it wouldn’t be a good option. My in-laws decided they would give us a new vacuum as an early Christmas gift, so my wife and her mother went shopping on Monday. They came home with a Dyson.

When I got home from work, Susie excitedly showed me how to empty the canister. The Fantom had a canister, which was a huge improvement over dealing with bags, but the Dyson takes it a step further. Where you had to rotate the Fantom’s canister and pull the lid off, the Dyson has a lever that opens the bottom of the canister. You just hold it over the trash can, pull the lever, shake it a little, and then close it again.

Once again, thoughtful design resulted in small details leading to the sale of a more expensive product. There are other features that set this model apart for her, but I’ll leave those for future posts.

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Jul 30
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IDEA 2009

The winners of the 2009 International Design Excellence Award competition have been announced. I’ve perused the gallery and picked out the ones that I find most inspirational.

I’m always a sucker for new takes on products that we take for granted. The Eva Solo Grating Bucket “…turns the traditional handheld grater upside down.” The grated matter is contained within the grater, rather than left in a pile on your counter. It only received a bronze, but I give it the “Duh! Why didn’t somebody think of this decades ago?” award. Kudos to Tools Design.

A few years back, I was trying to find a kid-friendly digital camera. I gave up. TEAMS Design has filled this obvious need with flair and won a bronze award with the Argus Bean Children’s Digital Camera. Rugged, affordable, water resistant, slip resistant, minimum controls, clips onto things, has a handle, and looks fun—what more could you want?

Hospitals are scary enough for adults, let alone children. My daughter’s recent experience going through surgery for a broken arm was testament to that fact. The Healthcare Design Team of Phillips Design deserves a medal for coming up with the idea of placing toy versions of medical equipment in waiting rooms. They received a bronze one for the Kitten Scanner. As described in the gallery, “The Kitten Scanner helps lessen children’s anxiety about a CT exam. By placing the Kitten Scanner in the waiting room, children are invited to play and interact with the device in a non-threatening environment. Interactive role play and storytelling explain the different steps of the procedure and, through the act of playing, children become familiar with the procedure and learn what to expect.” This is design at its best.

Energy Seed is a gold-winning concept design from an educational project sponsored by Samsung Design. It is a “collection bin for batteries that uses leftover power to light the attached LED streetlamps.” I love the idea, but I would like to know a little bit more about how it would work. How does it drain the energy from the discarded batteries? How many batteries would it take to keep the light on for a night? What service would be put in place to collect the batteries, and how would they be disposed of? As in years past, the all-to-brief descriptions on IDSA’s site leave me hungering for more information.

Those are my favorites, but there are 146 other winners to check out.

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Jul 29
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Designed for Mobility: Pure-Fi Anywhere 2

My wife and I both enjoy listening to podcasts and audiobooks in the morning while showering and otherwise making ourselves presentable. I had been using an old pair of computer speakers. They sat on the floor under the counter with a mess of cords, and I would have to search for the end that plugged into my iPhone. Finally, I decided to give Susie iPod/iPhone docking speakers for Valentine’s Day.

I did a fair amount of research, as there are many options. I had a few major requirements, including price, visual design, and portability. I wanted it to be something she could easily take with her to use other places—around the house, as well as her office, the lab, or our church. I settled on Logitech’s Pure-Fi Anywhere 2.

This is an outstanding product for many reasons, but I want to focus on the fact that it was very specifically designed to be portable. Sure, the legs that keep it from falling over fold in—that’s an obvious consideration—but there are some truly thoughtful details.

It has a 10 hour rechargeable battery, so it may be used where outlets aren’t handy. It comes with a very nice, padded, cloth case that includes an interior pocket to hold the remote. The power supply was designed to allow the cable to wrap around it. And the detail that most impressed me is that the power supply and wrapped cord fits perfectly in the recessed space where the iPhone docks, allowing it to be packed in the case also.

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Jun 01
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Neuton

I’ve had a Black & Decker cordless electric lawn mower for over ten years. The past few, it has struggled, due to the fact that the battery has been dying. This season, it had to be replaced. When I first purchased it, there were only two such mowers on the market, the other one being the Neuton. While it had some desirable features, it was smaller and underpowered. I tested it a couple years ago when I was first thinking about replacing my mower, and it just couldn’t handle my lawn, often bogging down in thick grass.

Since that time, Neuton has released a larger, more powerful version, which I purchased and used for the first time this weekend. Being an electric mower, of course, means that you don’t have to bother with fuel or oil. It is literally maintenance free. It’s also much quieter than conventional mowers, and you won’t smell of exhaust when you’re done. It starts instantly with the push of a button—no cord yanking—and it is obviously better than electric mowers that are tethered to a wall outlet.

What really sets the Neuton apart from other battery-powered mowers, though, is the design. It’s the only lawnmower I’ve seen that I would consider to be aesthetically pleasing with its sleek lines and Springish color scheme. All of the interactive parts of the mower are bright orange, standing out from the pale greens. A spring-loaded cover on the top reveals a storage compartment that holds the removable battery, as well as a couple of wrenches, the safety key, and the lever for adjusting the cutting height. The angle of the handle is easily adjustable, accommodating people of different heights.

While my previous mower was quite heavy, the Neuton is very lightweight, making the steep bank in my back yard less of an issue. Also unlike the Black & Decker, the Neuton’s battery is easily swappable. I have a second battery to ensure that I can always get the whole yard done in one go, regardless of the height and thickness of the grass. A meter on the handle shows the blade RPM, by which you can gauge when the charge is running low.

I only have one complaint. There is a trimmer/edger accessory that can be purchased separately and mounted on the front. I thought this was a great idea, as it would save time, allowing me to trim the edges on my first trip around the yard. However, I was disappointed to learn once I tried it that the trimmer will not run at the same time as the mower. There is a switch diverts power from one to the other. It’s not going to be easier to trim with the mower than with a hand-held trimmer, so this is a useless feature, and their description on the website was misleading.

It is obvious that a lot of thought has gone into the design of this product. They’ve paid attention to the details. Like Oxo and Dyson, Neuton is a brand that is set apart by superior design.

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May 20
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Miscellany

There have been a number of items that have attracted my interest but I didn’t feel were worth an entire post. I’d still like to share them with you, in case you haven’t yet come across them elsewhere. So, here are several examples of good design. The first three come from Core77.

PermaFLOW is one of those “Why the heck didn’t someone think of this sooner” products…

Truly stunning engineering makes this tablesaw not work like magic.

Jeff Miller’s BLOOM coat rack makes clever use of the flexible nature of wood…

BBEdit has a brilliant new “sleep” feature that I would love to see become a standard for all software.
When BBEdit gets quit because of a system shutdown, restart, or user logout, it now does a “Sleep BBEdit” in order to restore as much of the application state as possible when starting back up. (This means that you may not be prompted to save new or unsaved documents, since they will be autosaved when the application sleeps.)

The Wall Street Journal reports on the redesign of the hospital gown.
“Nobody is happy with it,” says Blanton Godfrey, dean of the College of Textiles of North Carolina State University. “It is amazing—we have created a product nobody likes.”

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