DesignAday

My name is Jack Moffett. I am an Interaction Designer with over ten years of experience. According to Herb Simon, that makes me an expert, so I must have something worth sharing. I have started this venture as an exercise to spur critical thinking about my chosen profession. I hope that others may find it thought provoking as well.

DesignAday will present a brief thought about Design every weekday.
Oct 10
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Questionable Restrictions

I was going through the process of registering a new account today, and the site wanted me to enter a “secret question” in case I need to reset my password. I think that’s a much better approach than providing a list of questions, so kudos for that. However, once I typed in my question and attempted to submit it, I was informed that “Your question must be alphanumeric.” Which means that it can’t have punctuation. I had to remove a comma, an apostrophe, and the question mark. Why in the world are there restrictions on the question?

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