DesignAday

My name is Jack Moffett. I am an Interaction Designer with over ten years of experience. According to Herb Simon, that makes me an expert, so I must have something worth sharing. I have started this venture as an exercise to spur critical thinking about my chosen profession. I hope that others may find it thought provoking as well.

DesignAday will present a brief thought about Design every weekday.
Jan 05
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Verizoned Out

I received email from Verizon the other day informing me that they are changing the way their email servers work and that I would need to change the settings in my email application. I linked to their website, and it told me that I could use their Automated Email Setup to square things away. Okay, that sounds great. I clicked the button and was presented with this.

I must meet the following requirements.

  • Supported Email Clients: Apple Mail - check
  • Operating System: Umm, what about Mac OS X? It’s the only OS that Apple Mail runs on, you know.
  • Browser Requirements: Okay, now I know you are loopy, because there is no IE for Mac, and I certainly don’t have Active X.

So I of course pressed continue. On the next screen, it provided options for Apple Mail, as well as the iPhone and iPad, and I was able to make the adjustments to my account settings without a problem. This instilled me with great confidence in Verizon as my internet provider.

Pardon me as I mop up the puddle of sarcasm that dripped off that last statement.

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