DesignAday

My name is Jack Moffett. I am an Interaction Designer with over ten years of experience. According to Herb Simon, that makes me an expert, so I must have something worth sharing. I have started this venture as an exercise to spur critical thinking about my chosen profession. I hope that others may find it thought provoking as well.

DesignAday will present a brief thought about Design every weekday.
Apr 18
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Only What’s Important

For a couple more months, I have a Treo 650. I’ve been a fan of Palm since I started using one in 1999. I was happy to merge my PDA and cell phone into one unit, bulky though it is. But someone on their product development team got their priorities mixed up… or at least got my priorities mixed up. Somebody decided that it is really important to know if the phone is connected to a network. There is a small LED on the front of the phone in the top, left corner. Green indicates a network connection, and red indicates no connection. That alone wouldn’t be a problem, and seems sensible. Unfortunately, they didn’t stop there. It flashes every two seconds. This is extremely annoying. The light is bright enough to show through most of my shirt pockets. When I’m driving at night, it is constantly in my peripheral vision. I have to make sure it’s covered if I set it on my nightstand before I go to bed. I’ve lost count of the number of times people have informed me that my pocket is blinking. The presence or absence of a network is important information when I need to make a call. It is not, however, a state of which I must be constantly reminded.

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